Welcome to the Painter Ideas Portal
Let's come together to shape the future of Painter.
Here you can submit new ideas and issues, and view the status of ideas you previously submitted or voted on.
Let's come together to shape the future of Painter.
Here you can submit new ideas and issues, and view the status of ideas you previously submitted or voted on.
I upgraded from Painter 2022 to Painter 2023 or tried to. I get an error telling my account is missing some information and to contact Customer Service. I did this and even sent screen shots. Still no resolution and I can't use the application. So far Customer Service has been unable to assist.
So far I have uninstalled Painter 2022, the Thumbnail Viewer, and Painter 2023, cleaned out the registry per instructions in the Knowledgebase, deleted all folders mentioned in the same instructions, cold-booted the PC, and finally reinstalled Painter 2023.
No luck.
Has anyone else run into this? If so, were you able to fix it and how?
